A support worker and an older man laughing over cups of tea at a kitchen table at home, with his daughter nearby.

NDIS provider for adults · Blacktown and Western Sydney

Janan Care

Daily support at home, up to 24/7, and Supported Independent Living (SIL).

Open 24 hours. If we miss your call, we call you back.

  • Registered NDIS provider
  • English, Farsi and Dari spoken
  • Fees paid by your NDIS plan

The two people who run Janan Care themselves

Shima and Mohsen run Janan Care together.

We build a small regular team around each person, and they cover every shift, nights included.

If your regular worker can’t come, we send someone else from your team.

Meet the founders
  • Dr Shima Sum, co-founder and director of Janan Care

    Dr Shima Sum

    Co-founder and Director

    Associate Professor in Health and Behavioural Sciences

  • Prof Mohsen Pourghasem, co-founder and director of Janan Care

    Prof Mohsen Pourghasem

    Co-founder and Director

    PhDs in anatomy and neuroscience; a retired professor

Disability support at home and in SIL

Who is the support for?

From a few hours to every hour

  1. A few hours: a morning routine
  2. Most of the day: 7am to 9pm
  3. Around the clock: day and night

How support starts

No forms to fill in first.

  1. A mother talks on the phone at the kitchen table while her husband listens beside her.

    You call or send a message.

    We reply within 24 hours.

  2. A woman visits a family at home, talking through a plan at the dining table.

    We visit you at home, so we know your routine before anyone starts.

  3. A support worker is introduced to a family at their front door.

    We agree the plan in writing and match your support workers.

    Each has NDIS Worker Screening and a Working With Children Check.

We come to you across ten council areas

  • Blacktown
  • The Hills
  • Penrith
  • Fairfield
  • Parramatta
  • Cumberland
  • Liverpool
  • Canterbury‑Bankstown
  • Camden
  • Campbelltown

Not sure about your suburb? Call 1300 323 296.

Plans, fees and changing provider

Call 1300 323 296

Open 24 hours. If we miss your call, we call you back.

Do I pay Janan Care anything?

No, your NDIS plan pays our fees. In SIL, rent, board, food and bills are paid separately.

Source: ndis.gov.au

Can I use Janan Care with any kind of NDIS plan?

Yes. Janan Care is a registered NDIS provider, so your plan can be agency‑managed, plan‑managed or self‑managed.

Source: ndis.gov.au

Can I change to Janan Care from another provider?

Yes, at any time: check the notice period in your service agreement, then call us.

Source: ndis.gov.au

Talk to us, day or night

In a first conversation we go through your plan and tell you if we can help. No commitment.

contact@janancare.com.au

A family relaxing and laughing together on the sofa at home.
Call 1300 323 296 Send a message