NDIS provider for adults · Blacktown and Western Sydney
Janan Care
Daily support at home, up to 24/7, and Supported Independent Living (SIL).
Open 24 hours. If we miss your call, we call you back.
- Registered NDIS provider
- English, Farsi and Dari spoken
- Fees paid by your NDIS plan
The two people who run Janan Care themselves
Shima and Mohsen run Janan Care together.
We build a small regular team around each person, and they cover every shift, nights included.
If your regular worker can’t come, we send someone else from your team.
Meet the founders-
Dr Shima Sum
Co-founder and Director
Associate Professor in Health and Behavioural Sciences
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Prof Mohsen Pourghasem
Co-founder and Director
PhDs in anatomy and neuroscience; a retired professor
Disability support at home and in SIL
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Supported Independent Living (SIL)
Daily support to live as independently as you can. -
24/7 disability support at home
Stay in your own home with as much support as your plan funds. -
In-home disability support
Personal care and daily living. -
Community participation and group activities
Getting out and seeing people, on your own or in a group. -
Life skills and transition support
Skills for daily life and big changes like moving out. -
Transport and household tasks
Getting to appointments, and help with cleaning, laundry and meals.
Who is the support for?
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Support for me
Coming home from hospital or changing provider? What happens after you call.
How support starts -
Support for my family member
SIL in their own home, an SDA home or a shared house.
Supported Independent Living -
I’m a support coordinator
Response times, areas and referrals.
For referrers
From a few hours to every hour
- A few hours: a morning routine
- Most of the day: 7am to 9pm
- Around the clock: day and night
How support starts
No forms to fill in first.
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You call or send a message.
We reply within 24 hours.
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We visit you at home, so we know your routine before anyone starts.
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We agree the plan in writing and match your support workers.
Each has NDIS Worker Screening and a Working With Children Check.
We come to you across ten council areas
- Blacktown
- The Hills
- Penrith
- Fairfield
- Parramatta
- Cumberland
- Liverpool
- Canterbury‑Bankstown
- Camden
- Campbelltown
Not sure about your suburb? Call 1300 323 296.
Plans, fees and changing provider
Open 24 hours. If we miss your call, we call you back.
Do I pay Janan Care anything?
No, your NDIS plan pays our fees. In SIL, rent, board, food and bills are paid separately.
Source: ndis.gov.au
Can I use Janan Care with any kind of NDIS plan?
Yes. Janan Care is a registered NDIS provider, so your plan can be agency‑managed, plan‑managed or self‑managed.
Source: ndis.gov.au
Can I change to Janan Care from another provider?
Yes, at any time: check the notice period in your service agreement, then call us.
Source: ndis.gov.au
Talk to us, day or night
In a first conversation we go through your plan and tell you if we can help. No commitment.